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Integrations

Answers where your customers ask. Pings where you already are.

Your bot answers on your site, in your docs and in your support email. When someone needs a person, tufu reaches you where you already work, and you reply from there.

Integrations

  • Your website

    A chat bubble in the corner of any site. It answers from your docs, links the page it used, and has a Talk to a human button.

    <script type='module' src='https://tufu.ai/widget/v1/tufu-chat.esm.js'></script>
<tufu-chat team="your-team" bot="your-bot"></tufu-chat>

    Paste two lines of HTML. The Preview page has them ready to copy.

    Setup guide: Your website

  • Ask console

    A search box for your docs. Ask in plain words, get a short answer and the pages to read.

    Same script, one more tag where the box goes. ⌘K opens it from anywhere.

    Setup guide: Ask console

  • Support email

    Forward your support address to your bot. It replies to what your docs cover and hands the rest to you.

    Each bot has its own address. Forward your support address to it from your mail provider.

    Setup guide: Support email

  • Slack workspace

    Team

    Handoffs arrive as a thread in your Slack workspace, and you reply right there. The bot answers mentions and direct messages too.

    An admin presses Connect Slack, then picks the channel for handoffs.

    Setup guide: Slack workspace

  • tufu AI for WordPress

    A plugin for WordPress sites: the chat bubble on every page, and the Ask console as a block.

    Install the plugin, press Connect to tufu and pick your bot. No code, no API key.

    Setup guide: tufu AI for WordPress About the plugin: tufu AI for WordPress

  • Discord server

    Team

    Mention the bot in your Discord server and it answers in a thread. When someone needs a person, the thread comes to your inbox and your reply goes back to it.

    Add the bot to your server, then mention it in any channel.

    Setup guide: Discord server

Where you reply

No new app to check.

Each handoff comes with a one-line summary and, when your docs cover it, a drafted reply. Answer from wherever the ping found you, and the customer sees it in their chat, or by email if they left their address.

  • Reply to the email. Plain email from any phone or laptop. No login, no app.
  • Reply in the Slack thread. Each handoff is a card in your channel. The thread is the conversation.
  • Reply from the inbox. Every conversation, live, in one web page your whole team shares.
How handoff works

Free installation help

Not sure where the snippet goes? We'll do it with you.

Part of the Team plan. Tick the box at checkout, or press Help me install on your bot's Preview page, and we'll email you to set a time.

About installation help

Set it up before your next support email.

Free to start. Point it at your site and it's answering in about ten minutes.

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tufu is not affiliated with or endorsed by the makers of these products. Discord is a trademark of Discord Inc. WordPress is a trademark of the WordPress Foundation.