tufu
Start free

AI support for small teams

Your docs answer first. You answer from your pocket.

tufu answers from your docs and pings you when a person is needed.

Start free Ask tufu a question

Free to start. Set up in about ten minutes.

Reaches you wherever you are

You only get pinged when a person is needed.

  1. 01One ping with a summary and, when your docs cover it, a drafted reply.
  2. 02Reply from the inbox, email or Slack.
  3. 03The visitor sees it live, or by email if they left their address.
The tufu inbox: one conversation waiting under Needs you, the visitor's messages, and a suggested reply ready to send.

Where it answers

Answers from your docs, wherever people ask.

Answers link the page they came from, when there is one.

  • Answers on your site

    A chat bubble that answers from your docs, links the page it used, and has a Talk to a human button.

    Your website

  • Answers in your docs

    A search box: ask in plain words, get a short answer and the pages to read.

    Ask console

  • Answers your support email

    Forward your support address. It replies to what your docs cover and hands you the rest.

    Support email

  • Hands off in your Slack

    Handoffs arrive as a thread in your Slack workspace. Reply in the thread and it reaches the visitor.

    Slack workspace

  • Answers on your WordPress site

    Install the tufu AI plugin and press Connect to tufu: the chat bubble and an Ask block, no code.

    tufu AI for WordPress

  • Answers in your Discord

    Mention the bot in your Discord server and it answers in a thread.

    Discord server

See every integration

Gets better every week

Answer a question once. The bot knows it from then on.

The questions it couldn't answer are grouped and ranked by how many people asked, so the common ones get fixed first.

Knowledge gaps in tufu: three unanswered questions, each with how many people asked it and an Add an answer button.

Quiet hours and routing

Quiet when you're off. Fair when you're on.

Quiet hours, 10pm to 9am: no email pings. The conversation waits in your inbox.

  • Your phone stays quiet.

  • It waits in your inbox. Your team's Slack channel still sees it.

  • Or take turns: each request goes to one person. Quiet hours and routing come with Team.

Pricing

One flat price for your whole team.

$49a month for Team

Early access price. Locked in for as long as you stay subscribed.

4,000 answers a month on our AI. Unlimited on your own AI key.

Free to start: 200 answers a month.

No seats. Nothing billed after the fact.

See pricing

Same traffic, different bills

A month of 1,000 conversations, about 4,000 bot replies.

  • tufu$49 a month

  • Chatbase$249 to $409 a month⁠1

  • DocsBot$499 a month⁠2

  • Fin$594 a month⁠3

Assumptions: 4 bot replies in each conversation. Chatbase at 1 credit a reply (its light AI models) or 2 (the mid-size ones), with its branding add-on, and DocsBot on Business, its only self-serve plan without branding, at 1 to 10 credits a reply, since Team includes branding removal. Fin resolving 60% of conversations.

  1. Chatbase pricing and documentation as read on October 15, 2026; check chatbase.co for current terms.
  2. DocsBot pricing and documentation as read on October 14, 2026; check docsbot.ai for current terms.
  3. Fin pricing as read on October 14, 2026; check fin.ai and intercom.com for current terms.

“I built tufu because support for a small team shouldn't mean a helpdesk with seats. Your docs answer first. When they can't, you get one ping with a summary and a suggested reply, and you answer from wherever you are. tufu's own support runs on tufu.”

Eli, tufu

Proof, live

Watch it answer live in our Discord

tufu's support server runs on tufu. Ask it something and see the answer, and the handoff when it can't.

Join the server

Set it up before your next support email.

Free to start. Point it at your site and it's answering in about ten minutes.

Start free Sign in