For wedding and event planners
Every enquiry wants the same three things. The date, the numbers, a call with you.
Couples and clients write at midnight, on weekends, from a dozen tabs of planners. tufu replies straight away from your packages and FAQ, collects the details you'd ask for anyway, and puts a consultation on your calendar page before they move on to the next tab.
Free US$0 · Starter US$19 · Team US$49 · Scale US$249 a month. One price for the whole team. No seats, ever.
What to know
What it does for you
Answers what's in each package, what's included, travel, deposits and what happens on the day, from the pages you already wrote; then runs your enquiry questions and offers a consultation.
What it needs
Your packages, pricing guide and FAQ as knowledge (pages or the PDF you already send), and a booking page from Calendly or Cal.com for consultations.
Which plan
Free includes one playbook and a booking link, enough to run your enquiry form in the chat. Team adds your own lead questions, a ping for each new enquiry and the CSV.
How it works
An enquiry form that talks back.
- 01Add your packages, pricing guide and wedding or event FAQ as knowledge, so questions about what's included get your answer, word for word where it matters.
- 02Open Playbooks and describe it in a sentence: when someone asks about a date, ask for the event date, how many guests and the budget, take their email, then offer a call. tufu writes the steps.
- 03Make the guest count and budget choices with buttons (under 50, 50 to 120, over 120) so nobody types an essay, and add a Save as lead step so every enquiry lands in your inbox.
- 04Add your Calendly or Cal.com consultation link as the last step. The page opens with their name and email already filled in.
Goes well with
Questions
Before you start.
Can it tell couples whether we're free on their date?
Not by itself: your availability lives in your calendar. It takes the date they want and offers your booking page, where your free times show, or hands the enquiry to you with the date in the summary.
What if a couple asks about something unusual?
The bot answers from your pages when it can and comes back to the enquiry questions afterwards. When your pages don't cover it, they can ask for a person and you reply from your email or phone.
Do half-finished enquiries get lost?
No. If someone leaves after giving their email, the answers so far are saved as a lead marked partial, so you can still follow up.
Can I see where people give up?
Each playbook shows how many runs reached each step. If most people stop at the budget question, you'll see it, and you can move or soften it.
Set it up before your next support email.
Free to start, no card needed. Point it at your site and it's answering in about ten minutes.